We offer four different packages (see the following section) and are more than happy to tailor our research to your specific needs. Contrary to other providers, you do not pay us by the hour; you only pay according to the number of ancestors found. Most companies charge by the hour, but we have chosen not to for several reasons:

First, as a new company, we want to differentiate ourselves. Second, we have less bureaucratic work since we don’t need to log every quarter-hour of work, travel time, and other expenses. Additionally, if an ancestor cannot be found, we don’t have to list all the sources we’ve consulted just to justify the time spent. Third, genealogy is not our primary profession but rather our passion. This gives us the freedom to structure our work in a way that allows us to offer a results-oriented approach. Fourth, as mentioned, we love genealogy and are eager to take on challenging research projects. Is there anything more rewarding for a passionate genealogist than breaking through seemingly insurmountable dead ends?

No serious professional genealogist can guarantee results, as some sources are irretrievably lost. This is true for us as well—we cannot promise any specific research findings. You might wonder if our business model incentivizes us to present findings that aren’t fully substantiated or, worse, to fabricate connections. This is a very legitimate concern, and we want to address it:

First, we always provide our sources to prove the accuracy of our research. Second, we explain how the evidence clearly establishes, beyond doubt, a family relationship. As a result, we have no problem informing you when an ancestor cannot be traced or when the evidence is insufficient, even if it means we do not get paid. Finally, we have a strong interest in ensuring our customers are satisfied, as happy customers are essential for attracting new business.